Age verification

We take age verification very seriously. As a responsible seller of electronic cigarettes and vaping products, we adhere to UK laws which prohibit the sale of nicotine-containing products to anyone under the age of 18.

To comply with this law, our age verification policy requires all customers to be 18 years of age or older before they can purchase our products. We use Royal Mail’s age verification on delivery service to confirm the age of our customers.

This means that when you place an order with us, Royal Mail will deliver the package to you and request proof of age on delivery. If you are unable to provide valid proof of age, the package will not be handed over to you.

We understand that age verification may be inconvenient for some of our customers, but we believe it is an essential step to make sure our products are not accessed by minors. We take pride in our commitment to protecting the well-being of young people, and encourage our customers to join us in this effort.

We would also like to remind our customers that it is illegal to purchase electronic cigarettes and vaping products on behalf of someone who is under the age of 18. If we suspect that an order is being made on behalf of a minor, we reserve the right to cancel the order and report the incident to the appropriate authorities.

Thank you for your cooperation in helping us to promote the responsible and legal use of electronic cigarettes and vaping products.

Questions about age verification?

Read more about how your data is used in our privacy policy, or get in touch with our team.

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